About Us

Meet the Team

The Family Centres have 29 members of staff across nine sites. Our staff work within four teams throughout the service - the Management Team, Early Years Practitioners, Family Support Workers and Administrators. We work closely with partners, keeping up to date on local service provision that could support families of Southend on Sea.

Management Team

The managers lead, support and guide the Early Years Practitioners, Family Support Workers and Administrators to maximise key strengths and skill sets to provide the best possible services to families.

Early Years Practitioners

The Early Years Practitioners provide high quality learning experiences to children and their families to enhance and support child development. This is delivered through a variety of universal learning through play sessions and informative workshops. They have a wealth of knowledge on child health, behaviour and development.

Family Support

The Family Support team offers a homebased support service providing intervention, support and guidance to strengthen families resilience and overcome challenges. In addition the team provide a range of services through targetted delivery such as parenting programmes, domestic abuse courses and family support drop in.


The administrators are the first point of contact for the families and partners accessing our services and centres. The administrators are responsible for the day to day running of these sites. Ensuring the saftey and wellbeing of all those accessing. Collecting data from families through registrations and registers of each session to demonstrate family centre usage.

Nicola Marks Profile Photo

Ops Manager

Nicola is our Operational Manager and has strategic responsibility for staff, centres, services, and partnership working.

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Family Centre Manager

Jo is responsible for the day to day running of the Family Centres and oversees the Early Years Practitioners Team.

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Family Support Manager

Kim is Safeguarding Lead for Southend Family Centres and oversees the Family Support Team including targeted service delivery.

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Business and Data Manager

Kim is responsible for managing Family Centre data, marketing and business support. Oversees the Admin/Reception Team and venue hire.