Accessibility statement

Accessibility Statement

Southend-on-Sea City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the website: www.southendfamilycentres.co.uk

This website is run by Southend on Sea City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • website text as simple as possible to understand.

AbilityNet; has advice on making your device easier to use if you have a disability.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 22/05/2023.

The websites compliance with accessibility guidelines has been self-assessed by Southend-on-Sea City Council.

The statement was last reviewed on the 22/05/2023.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact: familycentres@southend.gov.uk

Enforcement procedure

The Equality and Human Rights Commission(EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the accessibility regulations). If you are not happy with how we respond to your complaint, contact the Equality Advisory and SupportService(EASS).

Contacting us by phone or visiting us in person

Call us on: 01702 220810

Visit us at: Cambridge Road Family Centre, Cambridge Road, Westcliff-on-Sea, Essex, SS1 1ES